Frequently asked questions – Patel & Patel, M.D., Inc OB/GYN and family medicine in South Charleston, WV

Frequently Asked Questions – Patel & Patel, M.D., Inc in South Charleston, WV

Have questions about our practice, services, or what to expect at your appointment? You’ve come to the right place. Below you’ll find answers to the most common questions we hear from patients at Patel & Patel, M.D., Inc in South Charleston, WV . If you don’t see your question answered here, don’t hesitate to call us at (304) 766-4300 — our team is happy to help.

request an appointment

General Practice Questions

Where is Patel & Patel, M.D., Inc located and what areas do you serve?

Patel & Patel, M.D., Inc is located at 401 Division St, Suite 306, South Charleston, WV 25309. We serve patients from South Charleston, Huntington, Davis Creek, Jefferson, Wilson, and throughout Kanawha County and surrounding West Virginia communities. Call (304) 766-4300 to schedule your appointment today.

Who are the doctors at Patel & Patel, M.D., Inc?

Patel & Patel, M.D., Inc is led by three exceptional physicians: Dr. Kiran Patel, MD, a board-certified OB/GYN with decades of experience serving the South Charleston, WV community; Dr. Akhil Patel, MD, a board-certified OB/GYN and the newest addition to the practice; and Dr. Leela Patel, MD, a board-certified family medicine physician. Together, they provide comprehensive women’s health and primary care services for patients of all ages. Learn more on our Meet Our Team page.

Is Patel & Patel, M.D., Inc accepting new patients?

Yes! Patel & Patel, M.D., Inc is currently welcoming new patients from throughout South Charleston, WV and the greater Kanawha County area. You can schedule your first appointment by calling (304) 766-4300 or using our online booking tool. Visit our New Patients page to find out what to bring to your first visit.

What insurance plans does Patel & Patel, M.D., Inc accept?

Patel & Patel, M.D., Inc is an in-network provider for most commercial and government insurance plans. We recommend calling our office at (304) 766-4300 before your appointment to verify that your specific plan is accepted. Please bring your insurance card to every visit.

How do I schedule an appointment at Patel & Patel, M.D., Inc?

Scheduling is easy — call our South Charleston, WV office at (304) 766-4300 during regular business hours or use our convenient online booking tool at any time. For your first visit, please plan to arrive 15 minutes early to complete paperwork, or download and complete new patient forms in advance from the Forms tab on our website.

What should I bring to my first appointment?

For your first visit at Patel & Patel, M.D., Inc, please bring a valid photo ID, your health insurance card, a complete list of your current medications, a list of questions or concerns you’d like to discuss, and any relevant medical records from previous providers. Minor patients under age 18 must be accompanied by a parent or legal guardian for their first visit. To protect patient privacy and comply with federal law, photo ID and insurance card are required at check-in.

Does Patel & Patel, M.D., Inc offer telehealth or virtual appointments?

Yes. Patel & Patel, M.D., Inc offers telehealth and virtual care appointments for eligible patients. Telehealth visits allow you to connect with your provider from the comfort of home using a secure, HIPAA-compliant video platform. Contact our office at (304) 766-4300 to find out if a telehealth visit is appropriate for your needs.

What are your after-hours and emergency contact options?

If you have an urgent medical concern after hours, our answering service will connect you with the on-call provider. Call (304) 766-4300 and follow the prompts to reach the provider on call. Please note that prescription refills and lab results are not handled after hours — these requests should be made during regular business hours. For life-threatening emergencies such as chest pain, stroke symptoms, or severe bleeding, call 911 immediately.

OB/GYN Services Questions

What OB/GYN services does Patel & Patel, M.D., Inc offer in South Charleston, WV ?

Patel & Patel, M.D., Inc offers a comprehensive range of OB/GYN services including annual well-woman exams, Pap smears and cervical cancer screening, birth control counseling and IUD/implant insertion, fertility evaluations, prenatal and obstetric care, abnormal uterine bleeding treatment, pelvic pain management, and minimally invasive surgeries including da Vinci® robotic hysterectomy and NovaSure® endometrial ablation.

Where does Patel & Patel, M.D., Inc deliver babies?

Dr. Kiran Patel and Dr. Akhil Patel deliver at Thomas Memorial Hospital in South Charleston, WV . The hospital features a newly renovated, family-centered labor and delivery unit with a special care nursery staffed by a neonatologist, a lactation consultant, childbirth and baby care classes, and a complimentary car seat for every new family.

Does Patel & Patel, M.D., Inc provide care for high-risk pregnancies?

Yes. Our OB/GYN team is experienced in managing high-risk pregnancies including those involving advanced maternal age, multiple pregnancies, gestational diabetes, high blood pressure, and pre-existing maternal health conditions. We monitor mother and baby closely throughout pregnancy to ensure the safest possible outcome. Learn more about our pregnancy care services.

How often do I need a Pap smear?

Women aged 21–29 should have a Pap smear every three years. Women aged 30–65 may be screened every three years with a Pap smear alone, or every five years when combined with an HPV co-test. Women with certain risk factors may need more frequent screening. Your provider at Patel & Patel, M.D., Inc will recommend the right schedule for your individual needs.

What birth control options are available at Patel & Patel, M.D., Inc?

We offer a full range of contraception options including birth control pills, Liletta® and Paragard® IUDs, Nexplanon® implants, hormonal injections, patches, vaginal rings, and natural family planning counseling. All IUD and implant insertions are performed right in our South Charleston, WV office during a routine visit.

Primary Care & Lab Services Questions

Does Patel & Patel, M.D., Inc offer primary care and family medicine in South Charleston, WV ?

Yes. In addition to OB/GYN services, Patel & Patel, M.D., Inc provides comprehensive primary care and family medicine for patients of all ages. Services include annual physicals, chronic disease management, immunizations, sick visits, sports and school physicals, geriatric care, and preventive medicine — all under one roof at our South Charleston, WV office.

Does Patel & Patel, M.D., Inc have on-site lab services?

Yes. Our South Charleston, WV office is equipped with a full-service outpatient lab in partnership with LabCorp, allowing most patients to complete blood work, urinalysis, and other lab tests right in our office during their visit. This means faster results and a more convenient experience. If your insurance requires a specific outpatient lab, please notify our office before your labs are completed.

Does Patel & Patel, M.D., Inc offer in-office ultrasound?

Yes. Patel & Patel, M.D., Inc offers state-of-the-art in-office 3D and 4D ultrasound services performed by four registered ultrasound technologists. Our practice is accredited by the American Institute of Ultrasound in Medicine (AIUM). In-office ultrasound is available for both obstetric monitoring and gynecological diagnosis — no outside referral or travel to a separate facility required.

How do I request copies of my medical records?

All medical records requests must be submitted in writing with your signature. You may fax your request to 304-766-4337 (Attention: Medical Records) or mail it to our office at 401 Division St, Suite 306, South Charleston, WV 25309. A fee of $10.00 plus $0.75 per page applies and must be paid before records are released.

Still Have Questions?

Our friendly team at Patel & Patel, M.D., Inc is always happy to help. Call us at (304) 766-4300 or visit us at 401 Division St, Suite 306, South Charleston, WV 25309. You can also request an appointment online using the button below.

request an appointment